Elevate Dojo Privacy Policy
Effective date: November 12, 2026.
Scope
This policy describes how Elevate Dojo handles information provided through its class inquiry, booking, client-account, and messaging services. We use Recess to support these services. Recess processes information on our behalf.
Information collected
We collect the details you provide, such as your name, email address, mobile phone number, date of birth where requested, and program interests. We also keep booking, attendance, purchase, and account records, together with your communication preferences and records of SMS consent. Payment information is processed by our payment provider; Elevate Dojo does not store full payment-card numbers.
How information is used
We use this information to respond to inquiries, administer accounts, arrange classes, process purchases, and send booking, account, or payment-related notices. Promotional text messages about our classes, memberships, events, and offers are sent only to people who separately consent to promotional SMS.
Mobile information and SMS consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in and consent information will not be shared with third parties or affiliates for their marketing or promotional purposes. We do not share, sell, or rent your mobile phone number or your SMS opt-in or consent information to any third party for their own marketing. Mobile opt-in data is used solely to deliver the messages described in this policy. Service providers may process the information needed to deliver messages on our behalf.
Text message choices
SMS consent is optional and is not required to create an account or make a purchase. Transactional and promotional SMS have separate opt-ins. Message frequency varies, approximately 2–20 messages per month. Message and data rates may apply. Reply STOP to stop all texts, STOPMKT to stop promotional texts, or HELP for assistance. You may also contact us using the details below.
Service providers and legal disclosures
We disclose information to providers supporting payment processing, messaging, email, hosting, and operation of these services, as needed for their work. We may also disclose information when required by law. We do not sell personal information.
Retention and choices
We retain account records while the account is active and afterwards when needed for legitimate business requirements, including accounting, taxes, and dispute resolution. You can update contact information and messaging preferences in your account. To request access, correction, or deletion of personal information, contact us.
Contact
Elevate Dojo. 560 South County Trail, Exeter, RI 02822. Email: brett@elevatedojo.com. Phone: 401-632-9442.